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General Game Questions

General Inquiries

What are the different editions of the game and what bonuses do they include?

What Languages Are Supported?

Ultimate Habar Pack - Physical Edition

Accessibility Features

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Purchase

Step deeper into the Zone: Unlocking Edition Upgrade

How to Purchase S.T.A.L.K.E.R. 2: Heart of Chornobyl?

How to Request a Refund

Purchase Issues and How to Fix Them

Pricing Policy and Regional Pricing

Access to the Game in Russia and Belarus

Installation and Setup

System Requirements Guide

How to Install on Your Platform

Gameplay

Beginner's Guide & FAQs

Inventory and player's stash

NPC Interactions

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In-game Content

Roadmap for Q3 & Q4 2025

Roadmap for Q2 2025

Easter Eggs, Secrets, Surprises, and a Few Inside Jokes

Pre-Order Bonus

The Modder's Zone

Getting Started: First Steps in the Zone's Code

Shaping the Zone: Modifying Existing Game Content

Configuration, Modding and Packaging your Mod

Sharing Your Creations: Uploading and Testing Mods

Patch Notes

Stories Untold — Content update: new characters, missions, locations & more.

Stalkers! Patch 1.7.1 is ready to be downloaded.

Update 1.7 Expedition

Update 1.6 Night of the Hunter is live!

Patch 1.5.3 is here to stop unintended NPC tricks!

Patch 1.5.2 is ready to open the doors for stalkers!

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Controls and Settings

Display settings

Language settings

Advanced Graphics Settings

Customizing Controls

Support and Contact

Connecting with the S.T.A.L.K.E.R. 2: Heart of Chornobyl Community: Official Social Media Channels and Discord Servers

Join the S.T.A.L.K.E.R. 2: Heart of Chornobyl Adventure: Explore Career Opportunities with Us!

How to Report a Bug for S.T.A.L.K.E.R. 2: Heart of Chornobyl

Feedback Form & Feature Requests for S.T.A.L.K.E.R. 2: Heart of Chornobyl

Legal and Policy

What Information Do We Collect?

Third-Party Software: Policies Regarding the Use of Third-Party Software and Mods

Technical Issues & Troubleshooting

Technical Issues PS

How to manage game content on PlayStation?

How to troubleshoot Controller issues (Not connecting or unresponsive)?

How to troubleshoot Audio issues (No sound or poor quality)?

How to troubleshoot Display & Graphic issues (No image output, flickering or blurry screen)?

How to troubleshoot Performance issues & Game Crashing?

How to back up Save Data on PlayStation?

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Technical Issues PC

Xbox Play Anywhere FAQ

How to Fix the "XINPUT1_3.DLL is Missing" Error in S.T.A.L.K.E.R. 2

Shader compilation takes too long - what should I do?

Performance Optimization on PC

Crash and Freeze Troubleshooting on PC

Sound Issues Troubleshooting on PC

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Technical Issues Steam

Known Issue: "Miracle Hoarder" Achievement Not Unlocking

How to Clear Cache on Steam

How to Verify Game Files on Steam

How to Uninstall a Game on Steam

Technical Issues EGS

How to Verify Game Files on Epic Games Store

How to Uninstall a Game on Epic Games Store

Technical Issues GOG

How to Verify/Repair Game Files on GOG Galaxy

How to Clear Cache on GOG Galaxy

How to Uninstall a Game on GOG Galaxy

Technical Issues Xbox

Xbox Play Anywhere FAQ

How to Share Videos or Screenshots on Xbox

How to Clear Cache on Xbox

How to Delete Saved Game Files on Xbox

How to Uninstall a Game on Xbox

Sound Issues Troubleshooting on Xbox

See all 11 articles

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