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General Game Questions

General Inquiries

What are the different editions of the game and what bonuses do they include?

What Languages Are Supported?

Physical version

Accessibility Features

Cross-platform save

Purchase

How to Purchase S.T.A.L.K.E.R. 2: Heart of Chornobyl?

How to Request a Refund

Purchase Issues and How to Fix Them

Pricing Policy and Regional Pricing

Access to the Game in Russia and Belarus

Installation and Setup

System Requirements Guide

How to Install on Your Platform

Gameplay

Beginner's Guide & FAQs

Inventory and player's stash

NPC Interactions

See all 13 articles

In-game Content

Easter Eggs, Secrets, Surprises, and a Few Inside Jokes

Pre-Order Bonus

Controls and Settings

Display settings

Language settings

Advanced Graphics Settings

Customizing Controls

Support and Contact

Connecting with the S.T.A.L.K.E.R. 2: Heart of Chornobyl Community: Official Social Media Channels and Discord Servers

Join the S.T.A.L.K.E.R. 2: Heart of Chornobyl Adventure: Explore Career Opportunities with Us!

How to Report a Bug for S.T.A.L.K.E.R. 2: Heart of Chornobyl

Feedback Form & Feature Requests for S.T.A.L.K.E.R. 2: Heart of Chornobyl

Legal and Policy

What Information Do We Collect?

Third-Party Software: Policies Regarding the Use of Third-Party Software and Mods

Technical Issues & Troubleshooting

Technical Issues PC

Shader compilation takes too long - what should I do?

Performance Optimization on PC

Crash and Freeze Troubleshooting on PC

Sound Issues Troubleshooting on PC

Saving the Game

How to Obtain Your DxDiag

See all 7 articles

Technical Issues Steam

How to Clear Cache on Steam

How to Verify Game Files on Steam

How to Uninstall a Game on Steam

Technical Issues EGS

How to Verify Game Files on Epic Games Store

How to Uninstall a Game on Epic Games Store

Technical Issues GOG

How to Verify/Repair Game Files on GOG Galaxy

How to Clear Cache on GOG Galaxy

How to Uninstall a Game on GOG Galaxy

Technical Issues Xbox

How to Share Videos or Screenshots on Xbox

How to Clear Cache on Xbox

How to Delete Saved Game Files on Xbox

How to Uninstall a Game on Xbox

Sound Issues Troubleshooting on Xbox

Performance Issues Troubleshooting on Xbox

See all 10 articles

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